Many people think that social media simply involves posting content on Facebook, Twitter and Instagram. However, as social media continues to grow and develop, it involves much more than that – especially if you want to see results.
Social media management isn’t just about posting content to a business’s social media channels. It isn’t (or shouldn’t be) a position you hire for as an afterthought (“We have an Instagram account. Now who are we going to get to run it?”). If you’re a Social Media Manager, or have been tasked with managing social media within your business, then there is a lot more you could be doing like, develop a social media strategy, create a monthly calendar, etc. As the importance of social media for marketing and customer service strategies has grown, so too has the popularity of agencies needed to manage those social media pages. In fact, now more than ever, people are taking to Google to find the best “social media management agencies” to help them keep up.
Social media management is important for many reasons. Social media management not only helps you with managing your social network, both outgoing and incoming communications, but also all of the other aspects of small business social marketing more efficiently. It allows you to have a smooth and a working plan as to how you are going to post, respond to followers and fans and take the information that they interactions provide so that you can use it to make your business better. Social media management also allows you to combine forces with your marketing efforts and your social networking so that all of your efforts work together to accomplish your business goals. To help you manage your social media accounts and help you benefit the most from it, Awrange steps in and does the work for you.
We, at Awrange, help you to keep up your social engagement. We make sure that your business provides excellent customer service through social media. We take an initiative on your behalf to reply to all off your social media messages. We believe every customer is unique and it’s important to treat them as such. We avoid canned responses and keep notes about those you’ve interacted with and track your conversation history so that you can personalize every experience. We manage all your social media accounts saving you the trouble of juggling with multiple pages for your business. We increase your social accountability and monitor relevant keywords to help your business grow. We build a social editorial calendar and put out social posts timely. We think through your posting strategy and time your content accordingly. Plan months in advance and free up some of your time to continue engaging with your customers. Awrange analyses your social performance and modify the strategies accordingly.